Accessibility

Verifiable accessibility

These are the real measurements of the project, so you can decide for yourself. If you need a figure that isn’t here, write to us and we’ll measure it.

Arriving

  • Free adapted van with ramp and tie-downs from Bilbao airport, Mungia stations and into Mungia during your stay (book 24 h ahead)
  • Two 3.50 × 5.00 m parking bays by the entrance, no kerb
  • Entrance path 2.00 m wide, firm surface, maximum gradient 4 %
  • 1.20 m automatic entrance door with visual contrast and an audible signal
The Bakearen Txokoa adapted van, dark brown with the oak logo, at Bilbao airport terminal at dusk: a wheelchair user goes up the rear ramp helped by a driver in black uniform, while a couple with suitcases waits to get in.
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Inside the hotel

  • 1.80 m corridors on every floor
  • 1.10 × 1.40 m lift with Braille and tactile buttons, voice announcements and a mirror
  • Reception desk at 80 cm with an induction loop
  • Braille, tactile and pictogram signage on every door; tactile paving to the lift
  • Visual fire-alarm alert in rooms and common areas
  • Staff trained in basic sign language and in supporting guests with intellectual disabilities
A 1.80 m wide room corridor with a continuous floor, warm light and timber doors with tactile and Braille signage.
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Rooms

  • 9 rooms with a 1.80 m turning circle in bedroom and bathroom (garden level and ground floor), with level-access terrace or balcony
  • 7 rooms with a 1.50 m turning circle (one on the ground floor, six on the upper floor)
  • Open bathrooms with no door, level shower, shower seat, fold-down rails, basin without pedestal, tilting mirror
  • Transfer hoist and shower chairs available free of charge
  • 1.80 m beds at 50 cm height with clear space beneath for a hoist
A room’s open bathroom: level shower with fold-down seat and grab rails, built-in basin without pedestal and a tilting mirror, toilet with rails on both sides; warm timber and pale stone.
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Spa and grounds

  • Pool hoist, steps with double handrails, accessible changing room and bathrooms
  • Path of Silence: 2.00 m wide, maximum gradient 5 %, benches every 50 m, bollards at 45 cm
  • Breakfast pavilion with tables giving 75 cm clearance and a sideboard at 85 cm
A wheelchair user travels alone along a curved, pale gravel path among oaks towards the lit hotel in the background.
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This website

  • Designed to WCAG 2.2 level AA and EN 301 549
  • Tested with screen readers (NVDA, JAWS, VoiceOver and TalkBack) and keyboard-only navigation
  • Descriptive alternative text on every image; no auto-playing carousels or videos
  • Text and contrast settings in the header; respects your own system preferences
  • If something doesn’t work for you, write to us and we’ll fix it
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Accessibility statement

Bakearen Txokoa, S.L. is committed to making this website accessible in accordance with Spanish Royal Decree 1112/2018 and EN 301 549. This statement will be reviewed when the site is audited with users from Gorabide, Aspace Bizkaia and ONCE before opening.

Book with no commitment

We open in January 2028. Leave your dates and your needs and we’ll let you know before anyone else, with nothing to pay in advance.

Make a pre-booking
Pre-book with no deposit